Terms & Conditions

Contact & Personal Information:
By purchasing with us you are agreeing that we may contact you with the information you provided, regarding our services, products and your order.

Damages:
Damage may occur during repair process that was not otherwise preventable. CSR is not responsible for damages that may occur during the repair process. Due to construction methods, some styles may not be eligible for repair. If you have questions in regards to this, please contact us before purchase.

Prior to Shipping:
REMOVE ANY AND ALL PERSONAL ITEMS INCLUDING BUT NOT LIMITED TO: LACES, INSERTS, ORTHOTICS, OR SPECIAL ADORNMENTS. THESE ITEMS DO NOT HAVE A GUARANTEE OF RETURN. PLEASE REMOVE ALL ANIMAL FECES

Shipping:
Return Shipping is included with the price of the repair. Initial Shipping charges are the paid by the customer using their choice of shipping method.